Refund policy
(When we say “we,” “our,” and “us,” we’re referring to our team at Tempered, which is dedicated to offering high-quality installation services to our customers.)
- If ANY DEVICE PROTECTION PRODUCT, INCLUDING MOBILE TEMPERED GLASS is found to be defective during installation, you may be eligible for a full refund or a replacement of a product.
- If you change your mind about the installation service and decide to cancel it before it is performed, you may be eligible for a full refund.
- If ANY DEVICE PROTECTION PRODUCT, INCLUDING MOBILE TEMPERED cannot be installed due to compatibility issues or technical problems, you may be eligible for a full refund.
- It is important to note that we may not offer refunds for installation services once they have completed, unless there is a problem with the product or installation service.
- Once the installation service has been completed, refunds may not be given in the event of any problems arising after a days.
Installation policy
- We will typically provide our professionals to visit your location to install ANY DEVICE PROTECTION PRODUCT, INCLUDING MOBILE TEMPERED GLASS.
- Our professionals will bring all the necessary tools and equipment required for the installation.
- Our professionals will ensure that the mobile device is cleaned and free of any dust or debris before starting the installation.
- The mobile tempered glass or any device protection product will be carefully aligned with the device screen and then will be applied.
- Our professionals will ensure that the tempered glass or any device protection is firmly attached and free of air bubbles.
- Once the installation is complete, our professionals will inspect the tempered glass or any other device protection product to ensure that it is properly installed and functional.